SUDDENLY I understand why their customer satisfaction rating is so LOW! It's not hard for a machine to do what it was designed to do but if you ever have to interact with the manager you're in for a world of trouble. This guy has ZERO customer service skills. I have had a membership for 8 months without issue or complaint. I went in to complete a cancellation sheet 2 weeks before my next payment is scheduled to come out. I tried to request that my cancellation become effective on the 27th day of the month. 3 days PRIOR to the payment being due. I am moving from the area and no longer need the service. The manager told me to come back in two weeks because he wasn't going to remember to cancel my membership in two weeks. It isn't his responsibility to remember. Since my account is paid up through the 30th of the month, I asked if I would be refunded for the 2 weeks that remain...He said NO. So I had to cancel today and LOSE my money. This is the biggest crock of bull ever. What business can't put reminders in their system to handle a customer's account on a specific day? This man is a sorry, lazy excuse of a person and I'm glad I'm done doing business with them!
Very poorly management!!! Item where not working for several days. Tire shine machine!! But they where still charging customer.. I address the issue with the manager. He got very upset and offensive in threating way. Threated to cancel my membership, threatened to call police, put me off the property for addressing a theft problem. DO NOT OFFER SERVICE YOU CAN NOT DELIVER.. IF YOU TAKE PEOPLE MONEY AND NOT DELIVER ITS CALLED THEIF..
If you're looking to really detail your car, don't go here. The brushes will dent and chip the paint
Great carwash! Just need to keep the rift raft from just coming to use free vacuums.....I hate that!
Grest car wash. It does what its suppose to. But the employees are very rude. No smile. N smerky faces. 2 stars for the wash
Jerry S Express Car Wash is a US Car Wash based in Crowley, Texas. Jerry S Express Car Wash is located at 1998 E Main St, Crowley, TX 76036, USA.
Please contact with Jerry S Express Car Wash using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Jerry S Express Car Wash opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.